If the quarantine and mobility restriction measures are extended by two months, it is predicted that by the end of the year the annualized demand for car rental services in Central America will have fallen by 30%.
The "Information System for the Impact Analysis of Covid-19 on Business", prepared by the Trade Intelligence Unit of CentralAmericaData, measures the impact that the crisis will have on companies according to their sector or economic activity, considering different scenarios for the coming months.
The company announced that the new service center specializing in finance and accounting, which will be in Heredia, arises as a result of an alliance with the chain Walmart.
Genpact, a multinational professional services company dedicated to digital transformation, reported that from its new service center in Costa Rica, will support Walmart's operations in Latin America.
The Costa Rican Fire Department tenders the outsourcing of 19 support services, of different types, under the modality of delivery according to demand.
Costa Rica Government Purchase 2019LN-000005-0012800001:
"Types of service:
-Cleaning and gardening
-Institutional Asset Security
-Building Maintenance
-Clearance and Reception of Merchandise
-Control of goods
During 2017, there were 361,000 microenterprises operating from households in the country, 14% less than those reported in 2017.
The National Household Microenterprise Survey (Enameh) 2018 details that this type of companies generated 600,444 jobs in 2018, including the owner of the activity. In 2017, the employment generated was estimated at 768,258 people, which implies that there was also a negative variation in the capacity to create employment (-21.8%).
In 2018, nearly 13,000 new jobs were generated in Costa Rica because of investment in 48 new projects in the service, manufacturing and other productive sectors.
The Costa Rican Coalition of Development Initiatives (CINDE) reported that because of new companies arrived in the country together with investments made by companies already installed, 12,961 new jobs were generated in the sectors of services, digital technologies, life sciences, advanced manufacturing and light manufacturing.
In 2017, microenterprises in Costa Rican households generated 768 thousand jobs, and increased their activity by almost 13% compared to 2015.
According to the "National Survey of Household Microenterprises 2017", in "...household microenterprises, service activities prevail, such as food services, beauty treatments, transportation, gardening, "chambas" (odd jobs), among others (42.2%), followed by retail sales, at home and on the street (22.6%), then follows industry, with clothing, bakery, construction and others (20.9% ), and finally agricultural micro-enterprises that cultivate coffee, bananas, beans, livestock, artisanal fisheries, among others (14.3%)."
Amazon has opened a new service center in San José, from where it will provide support to small and medium companies who sell their products on the platform.
In 2009, Amazon started its Seller Support operations in Costa Rica with only 30 employees. Today, its new site - El Tobogán Corporate Center - now houses 900 employees.The company has invested close to $10 million dollars in its new building in San Jose.
In 2016 the Latin American forum that brings together over 500 companies from the service industry will be held in San Jose.
From a statement issued by the Ministry of Foreign Trade of Costa Rica:
San Jose, Costa Rica, November 26, 2015: The Ministry of Foreign Trade (COMEX), the Foreign Trade Promotion Office (PROCOMER) and the Costa Rican Coalition for Development Initiatives (CINDE), announced that the IDB has named Costa Rica as the host for 2016 for one of the most important events in Latin America for the corporate services industry: "OUTSOURCE2LAC". The decision was made official last week, during the fifth edition of the forum, held in Guadalajara, Mexico.
On August 6th and 7th 250 entrepreneurs from more than 20 countries will be meeting in Guatemala to discuss issues of innovation, challenges, trends and business opportunities in the services sector.
From a statement issued by the Guatemalan Export Association (AGEXPORT):
Guatemala expects 250 international companies at the V Annual Conference "Global Services: Latin America in the race for talent".
A growing segment of the population is starting to gain weight as a group of consumers of increasingly specialized high-cost services.
In Costa Rica the evolution of the population pyramid is starting to resemble that of developed countries, and shows a sustained increase in inhabitants in the higher age range, a process which is expected to take the number of old age people in 2050 to more than one million.
Product marketing companies are paying the highest average monthly salary, of $2,234, followed by those in the technology and communications sector, with $2,172, and thirdly, service companies, with $2,008.
A study by Talent Partner carried out for La Nacion indicates that in general "... a basic operator makes $715, while someone in a management position earns $5,800, as an average median of the amounts processed." In the case of a professional or analyst, the salary is $1,600, while for intermediate supervisors it is $2,400.
There has been an increase and there are now 122 international companies which have invested in the operation of 140 shared services in different categories.
Currently the export of computer services, management and other business functions make up 5.8% of Costa Rica's Gross Domestic Product (GDP). In the last 15 years, exports of value-added services increased from 12.1% of total exports to 47.5%, as estimated by the Costa Rican Coalition for Development Initiatives (CINDE).
The Costa Rican government will try a second time to renegotiate the terms of the free trade agreement with Canada to include services in the list of sectors with preferences.
The FTA was signed 12 years ago, therefore the government of Costa Rica considers it necessary to revise and update it with the idea of emulating the models of recent agreements made with Europe and other countries.
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