With Big Data management techniques, companies can optimize their strategic business planning, by taking advantage of market and companies' data.
Big data has emerged as a powerful tool that organizations can use to leverage data-driven decision making for better strategic planning, determine which market niches of their products, are growing or shrinking, obtain traffic data of their stores or website, determining where they come from, what kind of devices they use, dwell time, and foot traffic patterns to help analyze which promotions and efforts are successfully driving their business.
Due to the precariousness of the English language, in recent years’ companies in the Contact Center & BPO sector have decided to close thousands of jobs in the region and relocate their investments to other markets where they have no difficulty in recruiting qualified personnel.
Reports at a global level show that the command of English is one of the weaknesses at a Central American level.
Faced with the sudden change that the new normal generated in companies, employees are challenged to increase their skills to work remotely, adapt to more flexible contracts and refine their technological skills and cognitive qualities.
Telecommuting has become an everyday occurrence among companies in the region, which have had to adjust to the restrictions imposed by governments due to the outbreak of covid-19.
The difficulties in identifying staff training needs and the lack of a clear relationship between new employee skills and incentives diminishes the possibility of achieving company goals.
According to the Deloitte 2019 Global Study of Human Capital Trends, in which more than 9,400 business leaders from around the world participated, including 261 from Costa Rica, the learning of business staff is the most relevant trend.
Gathering information provided by social networks and augmented reality games are some of the techniques used by companies in Costa Rica to attract new talent or evaluate teams already working in the companies.
The companies that in the Costa Rican market are dedicated to the selection of staff for other companies have been changing their processes in order to make their work more efficient, where the evaluation of staff through alternatives with augmented reality and real-time monitoring of the organizational climate through applications, are some of the most significant changes.
With the aim of providing companies with a line of support services for human resources processes, a guild for managers and intermediators of human talent has been formed in Guatemala.
The Chamber of Commerce of Guatemala (CCG) announced the creation of the Human Talent Management and Intermediation Association (GGITH), which has among its objectives providing services for talent management, and the dissemination of knowledge and improvements in the practices in human resource.
35% of companies in Panama reported having difficulties filling job positions, mainly intermediate positions with a high level of training required.
According to the Talent Shortage Survey 2018, prepared by ManpowerGroup, the most difficult positions to cover are technicians, sales representatives, office support staff, accountants and financiers, heavy equipment drivers, computer support, engineers, chemists, customer service, lawyers, project managers, researchers, electricians, mechanics and welders.
Only 25% of graduates from Costa Rica 's National Institute of Learning managed to obtain a job in the specialty in which they supposedly were trained.
Two articles in Nacion.com warn of the very serious situation that is affecting not only young people who are wasting their time studying what will not help them get a job, but also that demand from companies for trained personnel is not being satisfied either, diminishing the competitiveness of the Costa Rican economy, and bringing down the aforementioned superiority of the country's human capital over the rest of the region.
In Nicaragua there is an oversupply of young professionals who have postgraduate studies, but who lack the work experience that the companies require.
Generally companies demand professionals with masters degrees when they need to occupy high-level positions, where work experience and goals achieved in previous positions are the main differentiating factor.One of the problems that stands out in Nicaragua is the presence of a lot of young professionals with masters degrees, but who lack experience that is specifically demanded the contracting companies.
If job responsibilities are easy then it's very likely that you may not be using the full potential of your workers, preventing their personal growth and causing demotivation.
In a discussion of the topic in an article in Harvard Business Review, Francesca Gino says that the belief that work without stress increases productivity, is false.
Beyond the fact that stress can cause disease, the truth is that in order to be more productive, it is essential to feel some stress.
In Guatemala people are now suffering from the "labor agreements", which come from the same strain of virus as the "Collective agreements" which have made the State Costa Rica sick, distorting the labor market and generating inequality.
EDITORIAL
The editorial "Harmfulness of labor agreements in the public sector", published today on Elperiodico.com.gt, might have been written some years ago to describe Costa Rica. Guatemala still appears to have a chance to react to the disease, with proper medication. In Costa Rica, however, the disease is so widespread that major surgery is needed which today does not seem feasible, and the only thing left is to wait for the inevitable final crisis.
In a context of high unemployment and informal work any increase in the amount of the minimum wage produces more unemployment, more informality, and consequently, more poverty and inequality.
In Costa Rica, the latest numbers released by the National Statistics Institute (INEC) located unemployment during the first quarter of 2015 at 10.1%. If you add those who are not unemployed but who have informal jobs, which is 45.3% of the working population, you can tell why almost half of the population in Costa Rica who wants to work do not get better incomes if the minimum wage is increased.
The closure of the 29 restaurants has left, not only unmet demand in the fast food market in high consumption areas, but also well-qualified staff.
An article in Elfinancierocr.com is an accurate analysis of the wakeup call for the fast-food market of Costa Rica, represented by the closure of operations of a franchise which has been operating since 1990.