With the boom in data mining and the use of algorithms to make recommendations to customers, companies are beginning to face the decision of whether to provide "human" assistance or through bots.
At a global level, several companies have opted to develop their data analysis departments, with the aim of finding suitable information to develop models that automatically make recommendations to their customers.
Although new jobs will emerge, technological changes will have a strong impact in the Central American region, where there is a high proportion of jobs with a high risk of automation.
According to forecasts made by the Inter-American Development Bank (IDB), in 2018 it was estimated that 75% of workers in Guatemala and El Salvador are in high-risk automationjobs. In Costa Rica the proportion is 68%, in Panama and Nicaragua 65%, and in the Dominican Republic 62%.
Instituto Nacional de Electrificación is putting out to tender the supply, assembly and implementation of an automation and control system for the Aguacapa hydroelectric plant.
In 2018 Indufoam plans to invest $6 million in robotic equipment to automate production processes at its bed manufacturing plant in Ciudad Arce, El Salvador.
The investment in robotic equipment aims to increase the plant's current productive capacity, which stands at more than 1,500 beds and 3,000 accessories per day.The investment also includes increasing storage capacity.
Industry representatives stressed the need to "adopt technologies and invest in training in order to turn Panama into an efficient and world class logistics platform ."
During the 49th edition of the Annual Conference of Executives (CADE) 2015 the participants emphasized the need to strengthen the National Customs Authority with trained and well-paid human resources, in order to reduce the time spent on customs clearance because of lack of automation of information and personnel that manage it.
Plycem will be investing $5 million in implementing robotic automation systems in its manufacturing plants which make fiber-cement materials in Honduras, El Salvador and Costa Rica.
It is expected that by April 2015 12 new robots will have been installed and will be operational, robots which are being manufactured in Europe, and will be responsible for handling heavy materials in the plant located in Paraíso de Cartago, Costa Rica. The implementation of this new technology will increase production by up to 30%.
Costa Rica wants to modernize its export procedures by improving the Single Desk for Foreign Trade, starting 2013.
The Ministry of Foreign Trade (COMEX) and the Foreign Trade Promoter (Procomer) are developing the concept of modernizing the Single Desk for Foreign Trade, and expect to go into operation next year.
"At the moment, they have already completed the stage of coordinating the 16 public institutions that are involved in the 50 different procedures that the Single Desk will process. These range from the registration of exporters to the processing of Certificates of Free Sale of Food Products,” reported Elfinancierocr.com.
Consulting, Engineering, Equipment supply and power station construction for generation, transmission and distribution and industrial sector projects.
Organization that operates in Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua and Panama
Phone: (503) 2223 0274 - (503) 2223 0276
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