The service center which was inaugurated in Managua by the company founded on Panamanian capital, Onelink, joins the 45 companies operating call centers in the country.
With an investment of nearly $2 million, the company Onelink started operations at its new service center in Managua.The company, which in the country will be called Xperts Nicaragua, expects to close the year with a payroll of 700 employees.
A total of 10 companies with Mexican, American and Central American capital will start operations in the free zones.
Mexican manufacturing companies C&C Apparel, C&C Industries and C&C Las Mercedes were authorized to operate under the free zone system. Said companies will take over the operations of Nien Hsing, which is in the process of closing operations in Nicaragua, reports said.
The company, which is dedicated to Business process outsourcing (BPO), has plans to start operating at the end of 2008, and to hire 500 people.
The service center, which will provide customer care, sales and technical support in both Spanish and English, will be installed in Managua and should open during the fourth quarter of 2008.
Operations will be carried out by eTelecare Global SolutionsNicaragua S.A., a joint venture between eTelecare and Almori BPO Services, Inc, a North American corporation.
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