The current business scenario ended up breaking down several barriers, and now there are more customers who demand the online services of financial institutions, which are challenged to facilitate digital processes and in turn apply strict security standards.
In the last four months, in most Central American cities, bank clients have moved away from the bank's service points, because between the home quarantines decreed due to the spread of covid-19 and the preference to avoid attending places where large numbers of people can congregate, consumers are choosing to look for ways to carry out transactions digitally.
In Costa Rica in the past seven years the number of financial transactions carried out using digital banking almost doubled, going from 64 million in 2010 to 151 million in 2017.
From a statement issued by the Costa Rican Banking Association:
April 2018.The use ofdifferent digital banking channels offered by financial entities to Costa Ricans (Internet banking, mobile banking, telephone banking) which allow them to carry out transactions without having to visit the bank's offices, has seen steady growth in recent years. The Statistical Report on the National Payment System 2017, by the Central Bank of Costa Rica (BCCR), confirms that the number of transactions went from 64.2 million in 2010 to 150.8 million in 2017.
Starting April 21, 6 nicaraguan banks will include among its services online money transfers.
The six banks are part of the ACH Unired network, an entity authorized by the Central Bank of Nicaragua to operate in the country. Some banks offer no-cost transfers, while others charge transaction fees ranging between $5 and $20.
The banks are Lafise, BAC, ProCredit, Ficohsa, Banpro and BDF.
An agreement is in effect which requires banks to immediately register all customer transactions made through online banking services or at ATMs.
From April 1 all banking transactions made by the ACH system in Panama may be compensated and be made available to customers on the same day of the transaction. Agreement 001-2016 with the Superintendency of Banks requires banks to immediately register all transactions that customers make through online banking services or ATMs.
Payment transfers and basic services are the types of transaction most made by the 708 thousand users of mobile financial services recorded in the country.
82.9% of users of financial services are concentrated in the department of Guatemala, equivalent to 587,366 affiliated mobile customers. The average amount of transactions completed using this system nationwide is $85.
Through CitiFx Pulse, Citi's corporate clients will be able to engage in real-time currency transactions via Internet.
Juan Guier, Citi Costa Rica's treasurer, informed that "With Citi Fx Pulse, the customer can take care of all its currency needs in a single screen".
From Elfinancierocr.com: "the service is available at interactivetradinglatam.cititreasury.com; however, it is only available to customers of the bank".
Through CitiFx Pulse, Citi's corporate clients will be able to engage in real-time currency transactions via Internet.
The tools includes analysis tools, such as charts, reports and documents written by Citi's analysts, in order to assist the investor.
"With this system, the customer can trade national and foreign currencies. CitiFx Pulse takes care of all the customer's currency needs in a single screen.