Adapting spaces in the restaurant area, selling themselves to tourists as a clean and safe establishment, are some of the strategies that hotel sector businessmen plan to apply in order to adjust to the new commercial reality resulting from the health emergency.
The spread of covid-19 has forced health authorities to restrict the mobility of people and to close several establishments, with hotels being one of the most affected.
Hilton Hotels has announced the development of nine hotel projects in the region, which together will add approximately 1,300 rooms to the hotel chain in Central America.
From a press release by Hilton Hotels:
Hilton (NYSE: HLT) announces the expansion of its Latin American footprint with new deals signed in Central America. Now, Hilton has a pipeline of nine hotels across five countries in Central America, representing five of Hilton's brands: Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Hilton Garden Inn and Hampton Inn by Hilton.
The US budget accommodation group G6 Hospitality has announced that within five years it will build ten hotels in Belize, Costa Rica and Panama.
From a statement issued by G6 Hospitality:
DALLAS, Jan. 23, 2017 /PRNewswire/ -- G6 Hospitality, known for its iconic economy lodging brands, Motel 6 and Studio 6 in the U.S. and Canada, today announced that it is extending its footprint to Central America.
Although major hotel brands claim not to be affected, the growing supply of houses and apartments for short stays, is forcing hotels to change their methods of attracting guests in order to survive.
Airbnb, VRBO and Homeaway are just some of the countless websites where owners rent their houses or apartments to tourists, who increasingly opt for this alternative to conventional hotels worldwide, and Central America is no exception.
In the past 20 years hotels have had to adapt to much more informed clients, who are less loyal and have broader interests.
An article on Hosteltur.com reviews the evolution of the hospitality industry, in times of globalization and most of all the possibilities offered by the Internet.
The Secretary General of CEHAT, Ramón Estalella, notes that "...
Having hotel guests take home a product marked with your name or brand is the best way to differentiate yourself from competitors.
Competition is very tough and the internet has made global hotel deals transparent, so positively differentiating yourself and making clients remember you is vital for getting a return stay at your hotel.
Julie Weed's article (The New York Times), published in Elnuevodiario.com.ni, remarks that it is no longer enough to have bathrobes, bedding and pillows monogrammed if you want to secure the hotel brand in the customer's mind and make them decide to return.