There are 285 multinational companies operating in the region, employing more than 87,000 bilingual people.
The figure was revealed by Javier Chamorro, executive director of ProNicaragua, during the Central American Nearshore Summit 2013, which is being held in the Central American nation.
"Costa Rica and Guatemala are the two nations that have attracted the largest number of companies in the outsourcing industry, with a total of 191.
From 3 to 5 December, the next Latin America Outsourcing Services Conference by the International Association of Outsourcing Professionals will be held in Costa Rica
From a press release by the Costa Rican Coalition for Development Initiatives (CINDE):
The Costa Rican Coalition for Development Initiatives (CINDE) publicly announces that Costa Rica will host the next Latin America Outsourcing Services Conference by the International Association of Outsourcing Professionals (IAPO). The selection of Costa Rica is a result of the development of the services sector and the recent addition of the country as a member of the IAOP, an organization that brings together more than 120,000 associates around the world and is co-organizing this event along with CINDE, a conference which is considered the most important in the Latin American region for outsourcing services.
Concentrix, the global service provider and absolute subsidiary of the SYNNEX Corporation, announced it has established an international contact center in Nicaragua.
A press release by ProNicaragua reads:
The company, located in the capital, is able to hire 60 people in its first phase and plans to increase the figure to approximately 200 employees next year.
The outsourcing and administrative services provider announced it is opening an additional call center in Managua.
The new call center will serve American English and Spanish speaking consumers.
The 1,951 m2 facility will add more than 450 agents to the established Sitel base in Nicaragua, thus reaching a total of nearly 3,000 employees in the country.