With a $ 5 million investment, Q Group has entered the business process outsourcing industry.
"In the first years of this new business line, they have consolidated as a service company through the implementation and operation of the technological platform in the various companies of the group and the next step, which they are taking now, is to open the regional market." said Elsalvador.com.
Spanish company Health Lean Logistics (HLL) has won the contract to manage logistics in the Panamanian hospital network.
Health Lean Logistics (HLL) is a company specialized in design, implementation and managing of solutions in the field of logistics and purchase in the health sector.
"The company ... which has came out victorious in a tender filed by five other groups, will be responsible for the next three years of implementation and management of the supply chain applied to all hospitals, polyclinics and units from the Panamanian Social Security Fund, the entity bidding the health contract,” reports the article in Expansion.com.
Credicorp Bank won the tender to be the Registrant Entity in charge of payments of the Capital Savings and Pension Fund of Public Servants (SIACAP).
The bank will manage the opening and closing of individual accounts, benefit calculation and payments and delivery of statements to members of SIACAP.
The contract was disputed with Profuturo AFP. SIACAP is focused on providing additional benefits for invalidity pensions, disability and old age of public servants.
Chilean Consortium Sonda SA won the tender to manage the new mass transit system.
The concession was granted to the firm for a period of ten years.
"Sonda is responsible for recharging the cards for access to Metro Bus as set out in the terms and conditions of the bid, once the card system becomes operational one thousand points of sale will be available, of which 10% will be run 24 hours a day," reported the article in Prensa.com.
Sonda, Confya, Panama Card and Metro Recaudo submitted bids to manage the Metro Bus transportation system.
The proposals ranged between $ 118 and $ 229 million.
"Today's event was attended by Ministers Jimmy Papadimitriu (Presidency), Federico Suarez (Public Works), Rómulo Roux (Canal Affairs) and the director of the Transit Authority and Land Transport, Jorge Ricardo Fabrega," reports Prensa.com.
There is an estimated 30% increase in the sector´s outlook for next year.
The Commission on Contact Center & BPO, of the Guatemalan Association of Exporters (Agexport) noted that recruitment targets are subject to better English language training.
Ninoshka Linde, marketing director for 24 / 7 Customer, stated to Elperiodico.com.gt: "Next [year] we expect to continue growing, but that depends heavily on the bilingual talent available.
Costacan S.A. is the bridge between foreign companies and the interactive governmental or non-governmental institutes, real estate, free zone, attorneys, immigrations, telecommunications, customs, transportation, recruiting staff, banking, logistics, tax & accounting advisers, environmental advisers, construction companies and many more associated companies.
Organization that operates in Costa Rica
Phone: (506) 2293-5870
The outsourcing and administrative services provider announced it is opening an additional call center in Managua.
The new call center will serve American English and Spanish speaking consumers.
The 1,951 m2 facility will add more than 450 agents to the established Sitel base in Nicaragua, thus reaching a total of nearly 3,000 employees in the country.
The direct sales company invested $2 million to open a service center.
The first shared service center for the Americas will provide financial and accounting services for the region and in its first two years of operation will generate 160 direct jobs.
"This is the company's first venture into the shared services market and with near-shoring outsourcing", reported newspaper La Prensa Libre.
The Authority announced a public contest to hire a consultant to optimize the institution´s performance.
The consultancy covers all processes in the institution´s four areas (Department of Assessment and Environmental Management, Office of Environmental Policy Planning, Office of Legal and Operational Planning Unit).
"The evaluation criteria for selection of corporate consultants will be based on analysis of administrative, accounting and financial mechanisms proposed, the strategic plans to modernize and update processes", among others, published Prensa.com.
10 companies participated in the preliminary meeting for bidding on the management of the Metro Bus system.
To the four companies which participated in the previous process, declared void on October 8th, the following companies joined: Unipago, TMS-Telemarca, Taborda Velez Transdata, King Holding and Cable & Wireless Panama.
"Companies interested in the contract, which has a reference price of $ 15 million, should make their proposals on November 30th, although several have requested an extension," wrote Prensa.com.