Without Quality Internet There is No Telecommuting
Just as having good physical roads is vital for production and commerce, the "information highway" must work perfectly if you want to take advantage of the benefits of remote working.
Tuesday, October 24, 2017
Costa Rica, which has serious problems in its road infrastructure, also has problems with the "information highway", according to the opinion of executives at companies that do teleworking.
An article in Nacion.com reports that "...The failures and deficiencies in internet connections in the homes of their employees, in fact, are the second biggest inconvenience that companies experience when teleworking, said employers in the Quarterly Business Survey which the Union of Chambers and Associations of the Private Business Sector (Uccaep) presented at the beginning of this year."
It is not only a question of Costa Rica's low average bandwidth, but also the low quality of the connections, which often do not have the required stability. Edwin Estrada, Deputy Minister of Telecommunications, said that his concern was "... the impact of connectivity deficiencies on competitiveness and job creation in the country: ' There are companies that want to offer work, for example Amazon, and they hold work fairs in places such as Perez Zeledon and Grecia, but what is that they are asking of people? First, they have to speak English and, secondly, they have to a connection of at least 10 Mbps, which is continuous and does not fail'."
" ...According to the Superintendence of Telecommunications (Sutel), for the last quarter of 2016, 34.3% of fixed wired internet connections had speeds of below 2 Mbps (megabits per second), 59.3% were between 2 Mbps and 10 Mbps, and only 6.4% of the subscriptions were broadband."
The growing trend to work for companies that offer the flexibility to work from home or in spaces outside the office, is modifying the employee performance and even triggering changes in the real estate market.
Experts on the subject say that Panama reports a growing trend, which consists of employees choosing not to work in eminently corporate environments and do so in coworking’s, cafeterias and avant-garde offices, or even work from home.
It is no longer necessary to travel to engage in face to face communication within companies or with customers.
To achieve this, there are various technological solutions which allow the implementation of modern workspaces letting users work efficiently, virtually and from anywhere, says Rowan Trollope, manager of the Collaboration Technologies Group at Cisco.
Although not applicable in all companies or for all tasks, teleworking offers substantial improvements in terms of availability of staff and reduced costs.
Although not applicable in all companies or for all tasks, teleworking offers substantial improvements in terms of availability of staff and reduced costs.
If done right, teleworking yields great results. If done wrong ...
Good methods for managing teleworking depend on several factors: matching time zones, mutual cultural adaptation, the ability to define processes more or less strictly, and especially clear rules on the responsibilities of each of the parties: employer and employee.
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