Costa Rican courts rule in favor of consumers in internet security cases

Two lawsuits against the Bank of Costa Rica, based on fraudulent transactions on the Web, ended with sentences against the bank.

Tuesday, October 14, 2008

The message sent by the courts to the business sector is clear: fulfill your duty to provide security or you will be responsible for any damages suffered by your clients, even though you are not directly responsible.

The court believes that the Bank created a lucrative service, Internet Banking, and did not put enough measures into place to minimize possible material loss by its clients when their accounts are hacked.

The legal basis, known as strict responsibility, has been applied in the country in cases of car theft from the parking lots of supermarkets and receipt theft in restaurants.

The Bank of Costa Rica case is the first time that it has been applied to banking transactions on the Internet.

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