Tender for Technical Support for Electronic Equipment
In Guatemala, an invitation to tender is being issued for the extension of the guarantee of the integrated ballistics identification system in the INACIF criminalistics laboratory.
"The warranty extension service must be valid from 07/01/2019 to 12/31/2022 (forty-two (42) months). Provide support service in working hours and days at the request of INACIF without incurring additional costs.
The supplier must indicate the name of specialists -foreigners or nationals endorsed by the head company or with high verifiable experience in the handling of equipment such as those required by the service-, attaching their curriculum vitae. In addition, attach a table indicating the levels of support to which the emergencies will be rising.
The response time for the correction and resolution of faults will be scaled as follows:
1. Immediate twenty-four (24) hour assistance.
2. Escalation for failure resolution by head engineers residing abroad: two (2) days.
3. Presence of Service Engineers from the head company, - highly specialized - coming from abroad and highly knowledgeable of the equipment that presents the fault, five (5) working days after the two (2) days granted to staggering via telephone.
4. Total number of days allowed for resolution of the problem; fifteen (15) business days. Time in which the equipment must be fully operative."
The National Bank of Agricultural Development of Honduras tenders the monitoring service of alarms against theft and technical support of alarm systems, for agencies at the national level.
Honduras Government Purchase Public Bidding LPN 06-2019 BANADESA:
"The participant must present documents proving that the company has independent telephone lines for receiving alarms and an IP line for receiving alarms via Internet, with the capacity to receive events in analog formats 4+2 and digital formats SIA and CID. (include the speed and capacity of the latter).
The National Bank of Costa Rica tenders specialized services for data center monitoring, technical support and implementations, under the modality of working hours on demand.
Costa Rica Government Purchase 2019LN-000009-0000100001:
"Contracts for hours on demand are required for specialized services for Data Center Monitoring, Technical Support and Implementation in: Networks, Storage, operating systems Windows, Linux, AIX, MCP, Oracle Databases, SQL and DMSII of the Banco Nacional de Costa Rica.
The Central Bank tenders the support services and maintenance of the electronic security systems of the institution's buildings, for a one-year term.
Honduras Government Purchase LPública No.22-2019:
"Hiring by lots for the electronic security systems of the buildings of the Central Bank of Honduras (BCH), for a one-year term counted from the signing of the contract, according to the following detail:
The National Bank of Agricultural Development of Honduras tenders the monitoring service of alarms against robbery and the respective technical support of the system, for the agencies at national level.
Honduras Government Purchase LPN 08-2018 BANADESA CONT. SERV.
ALARM MONITORING:
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