Slow Pace of Customs at Peñas Blancas

Freight carriers are waiting up to 52 minutes to be attended to and complete the formalities at the border crossing of Peñas Blancas, on the border with Nicaragua.

Tuesday, August 5, 2014

A study by the Georgia Tech Foundation at the border of Costa Rica detected delays in Peñas Blancas and the difficulties faced by cargo carriers when carrying out the formalities related to payments and inspection of merchandise.

Emmanuel Hess, director of the Foundation, told that "... the formation of long lines by cargo trucks is due to several problems, including: insufficient staff at certain points in the process as well as different opening hours for providing services among institutions at the same border crossing. "

"...Also highlighted were procedures that were not applied uniformly, duplication of data provided from the documents required by users, absence of signs and user information related to the procedures, along with problems of citizen and road safety. "

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