The Health Dynamics Company in Costa Rica, which aims to increase its current payroll of 32 employees to 60, gives support to West Dermatology, a chain of skin clinics in the United States.

The general manager of the service center, Jorge Zúñiga, told El Financiero, Costa Rica, "The goal is to have 60 employees by the end of 2009 and beginning of 2010, with payments averaging $1.2 million in annual payroll."

Source: elfinancierocr.com

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Costa Rica: Growth in BPO Investments

August 2015

Roche Pharmaceuticals has announced an investment of $5 million to expand its service and distribution center, from where it serves 23 countries in the region where it operates.

From a statement issued by the Government of Costa Rica:

Heredia, Costa Rica. -12 August 2015 The pharmaceutical company La Roche today inaugurated its new service and distribution center in the country, which will optimize its operations serving 23 countries in Central America and the Caribbean. Thanks to the investment of $5.5 million, the company will also expand its storage capacity for biotechnology products and implement cutting-edge technologies in the building, committing to the highest environmental and energy saving standards in the world.

IBM Announces Service Center in Costa Rica

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$300 million will be invested over the next ten years to build a new center for information technology services, creating 1,000 jobs by 2014.

A press release from the Ministry of Foreign Trade of Costa Rica states:

IBM's operation in Costa Rica currently provides services in human resource processes, management of customer relations, finance, accounting and shared services to IBM customers in North and South of the USA.

Amway Opens Service Center in Costa Rica

November 2010

The direct sales company invested $2 million to open a service center.

The first shared service center for the Americas will provide financial and accounting services for the region and in its first two years of operation will generate 160 direct jobs.

"This is the company's first venture into the shared services market and with near-shoring outsourcing", reported newspaper La Prensa Libre.

Convergys Opens Operations in Costa Rica

October 2010

Convergys, an American company specializing in the service area, opened its third center in the country.

With over 35 thousand square feet, modern facilities at Park Ultra II, will allow the company to add 500 people to its payroll, amounting to 1600 employees in the country and thereby becoming one of the top ten employers in the services area, according to data from CINDE.