Nicaragua: Flaws in the Customs Office Computer System

Problems with the computer system are affecting processes such as settlements, online payments and shipping of free zone containers in transit to the port.

Friday, November 3, 2017

The Higher Council of Private Enterprise (Cosep) will be asking the government to put in place a contingency plan to correct the problems that have arisen in the customs computer system

Dean García, executive director of the Nicaraguan Association of the Textile and Apparel Industry (Anitec), explained to that "...` this situation has been going on for two weeks. Because we have computerized everything, (the customs declaration form, the transit of shipments form...) if there is no system, no transactions can be processed,' Garcia explained."

"... He pointed out that if a container with goods is delayed because the corresponding paperwork is not able to be done, it may miss getting on the international cargo ship, which represents a breach of contract with the clients (in another country). In addition, he explained that the owner of the merchandise, when experiencing this problem, has to pay fines for retained containers. Those containers are not ours. The shipping agencies rent them to us under the concept that they will be used for so many days, but when the stipulated time is exceeded, they have to impose fines because they can not rent them out to another client," said the executive director of the Anitec."

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