The maintenance service through mobile service stations is one of the trends that is taking hold in Costa Rica, as the country's road conditions make it increasingly difficult for customers to move their vehicles to a service station.

It is estimated that in the Costa Rican market, at least 24 mobile units provide the service of preventive maintenance of vehicles.

You may be interested in "Automotive business in Central America"

Ana Lucrecia Vargas, Danissa's marketing director, told Elfinancierocr.com that "... The services have been very successful and in high demand. Precisely the use of mobile units and digital development through web site, e-commerce and apps of each brand, allows us to be close to our customers when they need it."

Other companies have confirmed that they plan to increase their number of mobile service stations. Ernesto Rodriguez, general manager of Grupo Automotriz, said that they are "... valuing including a mobile unit in the short term because our consumers are happy with this type of personalized service."

Also see "Car Brands: Figures at the Beginning of 2019"

To maintain customer loyalty, vehicle dealerships have opted to improve the quick service system, provide payment facilities and enable more service points in strategic areas.

According to figures from CentralAmericaData, at a regional level there are approximately 15,000 establishments dedicated to providing repair services, car maintenance and sale of auto parts and spare parts. Almost 31% is concentrated in Costa Rica, followed by Guatemala, where it is around 20%.

Source: elfinancierocr.com

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