The company, which currently employs over 3,300 people at its two contact centers, has not yet released details of the investment.

"This is believed to be the first contact center in the country operating south of the metropolitan area.

Sykes came to Costa Rica in 1999 having bought Acer Information Services, becoming the first call center in the nation for outsourcing and employing some 240 employees", reported Elfinancierocr.com

Source: elfinancierocr.com

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