New Sykes Operations Center in Costa Rica

Located south of the capital, in the area of Hatillo, the transnational will open its third hub in the country on February 2nd.

Tuesday, January 17, 2012

The company, which currently employs over 3,300 people at its two contact centers, has not yet released details of the investment.

"This is believed to be the first contact center in the country operating south of the metropolitan area.

Sykes came to Costa Rica in 1999 having bought Acer Information Services, becoming the first call center in the nation for outsourcing and employing some 240 employees", reported Elfinancierocr.com



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It has been announced that the company Concentrix will be expanding its operations in Managua, where it has operated a call center since 2011.

The announcement was made by Vice President Rosario Murillo, who pointed out that the new Concentrix offices will be located in the IBW building, in downtown Managua.

Costa Rica: More Investment in BPO's

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The company TransPerfect has announced that it will be opening a contact center in Alajuela to provide interpretation and translation services at an international level.

From a press release by Transperfect:

San José, Costa Rica, May 2, 2017 – TransPerfect, the world's largest privately held provider of translation services and technology solutions for global business, today announced the opening of a new contact center in Costa Rica. The facility will seat 120 new employees, most of whom are expected to be new hires from the greater San José area.

Sykes Opens Third Call Center in Costa Rica

February 2012

The multinational Sykes has increased its operations in Costa Rica, where it opened its third call center this week, a $2 million investment that aims to create 700 jobs.

The location chosen was Hatillo, south of San Jose, a place with favorable cost conditions. The initial number of employees is 300 people, reported Nacion.com.

Concentrix Invests in New Contact Center in Costa Rica

January 2009

The global knowledge process outsourcing (KPO) company has made an equity investment in Occidental Business Services of Costa Rica.

Concentrix now has the ability to service North American, European and Latin American markets with Spanish, the third most prevalent language spoken in the world, as well as other language requirements.

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