New BPO Investment in Nicaragua

A US company dedicated to business consulting has announced the opening of a business services center in Managua.

Thursday, September 21, 2017

Geo Strategy Partners, a US company working in the knowledge process outsourcing (KPO) sector, has started operations in Managua.

ProNicaragua reported that "... the company offers market research and strategy services through B2B (business to business) and B2C (business to consumer) marketing."

Mark Towery, Managing Director of Geo Strategy Partners, said in a conference that "... we have been conducting research in the region for over ten years, having an operational platform in Nicaragua allows us to help our clients to venture into and succeed in the Latin American market, but at the same time support local businesses."

According to ProNicaragua, "...Geo Strategy Partners joins the list of more than 12 companies in the KPO sector that offer services from Nicaragua. In 2016, KPO companies exported a total of US $14.84 million, representing an increase of 18% compared to 2015."

¿Busca soluciones de inteligencia comercial para su empresa?

Do you need more information about your business sector?

Request more information:

this site is protected by reCAPTCHA and Google's privacy policy and terms of service.
Need assistance? Contact us
(506) 4001-6423

More on this topic

Growth in BPO Businesses in Nicaragua

August 2017

The service outsourcing industry in the country generated a yearly revenue of $6 million in 2008, and nine years later, the industry's revenue is close to $150 million.

Currently 45 companies operating under the free zone regime are engaged in outsourcing services in the country. This figure far exceeds that of 2007, when there were 12 companies in this sector. The incentives provided by the free zone scheme, coupled with the low labor cost demanded by these types of service centers, explain much of the growth that this market has experienced in the country. 

Nicaragua: Investment in BPO

April 2016

Ibex Global Solutions has announced an investment of $4 million in a customer service, collections and back office center, to service its operations in Latin America.

Its geographical proximity to the United States was one of the reasons why the company Ibex Global Solutions decided to set up its regional headquarters in Managua.

Growing BPO Sector in Guatemala

December 2014

Between 2009 and 2013 the revenues generated by the sector which outsources business services increased from $225 million to $650 million at the end of 2013.

For the development of this industry to continue "... Invest in Guatemala together with other institutions has designed a strategy with a vision for 2020 ", with the aim of achieving, over a period of five years, the generation of $2.3 billion in services and thus contribute 3.57% to the gross domestic product (GDP).

Concentrix Invests in Nicaragua

December 2011

Concentrix, the global service provider and absolute subsidiary of the SYNNEX Corporation, announced it has established an international contact center in Nicaragua.

A press release by ProNicaragua reads:

The company, located in the capital, is able to hire 60 people in its first phase and plans to increase the figure to approximately 200 employees next year.