More Investment in BPO in Panama

APAC Customer Services has announced it will increase its workforce in Panama with the hiring of 100 more employees for its four centers operating in the country.

Tuesday, January 21, 2014

The company hopes to fill 100 vacant posts before 17 March with customer service representatives who can speak fluent English and Spanish.

APAC Customer Services began operations in Panama in 2006 with 500 employees and currently operates four call centers with over 2,000 employees.

"... We are the largest provider of call center solutions in Panama," says the company.

More on this topic

Costa Rica: New Investment in BPO

July 2017

The multinational company Feuji technology services has announced that it will be setting up a customer service and support center in Heredia.

From a statement issued by the CINDE:

San José, July 27, 2017. The service company Feuji, which specializes in providing technology solutions and services in the cloud, has officially announced its arrival in Costa Rica and the hiring of 150 more people for the remainder of 2017.

Nicaragua: Investment in BPO

April 2016

Ibex Global Solutions has announced an investment of $4 million in a customer service, collections and back office center, to service its operations in Latin America.

Its geographical proximity to the United States was one of the reasons why the company Ibex Global Solutions decided to set up its regional headquarters in Managua.

Good Prospects for Call Center Industry in Guatemala

August 2011

Companies in the sector are predicting the creation of about 42,000 jobs for bilingual staff over the next 3 years in order to meet the needs of the industry.

The projections by executives from the companies 24 / 7 Customer, the Commission for Contact Centers and BPO’s from the Guatemalan Association of Exporters (Agexport), also include the creation of some 15,000 positions for workers who provide services in Spanish.

BPO Firm Opens in El Salvador

April 2009

With an investment of less than $1 million, the Wallenius Wilhelmsen Logistics Company began operations in the country.

The company, which specializes in BPO (Business Process Outsourcing), has 30 job openings and it expects to have a staff of 50 people by the end of the year.

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