Guatemala: Is the Agile Import Window Useful?

A month after having implemented it only 12% of importers have registered and less than 1% of users use it for their foreign trade operations.

Tuesday, May 20, 2014

To date only 4,700 users have registered their company details with the VAI electronic platform designed to handle the issue of non-tariff import permits. The importer enters their forms, makes the corresponding payments electronically, sends the information to the institution, receives a response and this allows them to access the Customs Declaration reported in an electronic permit which the user receives.

"Fernando Herrera, project manager and director of services for exporters at the Guatemalan Association of Exporters (AGEXPORT) mentioned to Siglo 21 that they are hope to register all of the importers after the first year of operations. However, there is still not widespread use of the system. Of registered users, less than 1% are already using the service for their foreign trade operations. "

"To date, the system provides health permits issued by the Ministries of Agriculture and Health. Other services from the departments of Environment, Culture, Energy and Mines and others will be incorporated. Importers have to access the site to create their username and password. In addition, AGEXPORT gives a two-hour training workshop for appropriate access to the system. "

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