Guatemala: Corruption is Not the Only Problem in the SAT

Problems in making online payments and in the operation of customs have worsened since the fraud network was dismantled.

Wednesday, May 6, 2015

The dismantling of the network of officials taking advantage of their positions to commit customs fraud has worsened the problems that often affect businesses which have to interact with the Tax Administration. An online system which is down much of the time and additional delays at customs posts are part of the problems affecting commercial activity in the country.

Victor Rivera, president of the Corporation of Customs Agents of Guatemala, said that "... Operability is bad and has gotten worse in recent days due to two factors. One is the system crashing which means that taxes cant be paid online. On the other hand, staff have became more cautious because they are more fearful after the dismantling of the fraud network called La Linea. 'That makes reviews even more time-consuming.' "

Fanny D. Estrada, executive director of the Guatemalan Association of Exporters (AGEXPORT), told that "... The main problem raised by exporters is continuous system crashes, as happened last weekend, it is a recurring problem. "

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