Fast Food and the New Commercial Reality

The installation of acrylic sheets in customer service windows and the distribution of work areas guaranteeing a meter of distance between employees are some of the measures that have been applied by fast food chains in Panama.

Wednesday, April 29, 2020

Following the covid-19 outbreak, companies have faced health and safety challenges and have had to reinvent themselves in order to continue operating. Fast food chains are among those that have adapted quickly to the new commercial reality.

See "Sales Points and Potential Market"

Elcapitalfinanciero.com reports that in the country McDonald's has conducted a "... exhaustive review in all areas of operation to implement new measures to their existing processes in addition to the current recommendations of health authorities, to minimize contact and ensure health and safety."

Among the measures applied, it is worth mentioning the change in the packaging of take-away products using double bags and triple sealing to guarantee safety standards, home deliveries where contact between the customer and the delivery person is avoided, increased electronic billing and the installation of acrylic sheets at the service points.

You may be interested in "Panama: Outlook for Consumption"

Loney Armijo, Managing Director of the franchise in Panama, explained that in the face of the delicate situation they take care of applying extra care and do "... everything necessary, in addition to what the health authorities recommend, to transmit the greatest confidence and tranquility to our employees and clients."

Covid-19: How do the outlook change for Panamanian food companies in the face of the new commercial reality?

We prepared for our clients the interactive report "Information System: Covid-19 and Business Outlook" which helps companies to measure the impact that the crisis will have on their activity in the coming months.

Click here to request access to this report.

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Sales via websites, social networks and instant messaging systems, as well as offering home delivery and including frozen food on menus, are some of the innovations that restaurants have had to apply in the new commercial reality.

Until the abrupt change in consumption habits brought about by the covid-19 outbreak in Costa Rica, restaurants did not imagine that the situation would force them to abandon their classic table service.

Changes in Restaurants' Operations

May 2020

Removing commonly used beverage dispensers, signaling establishments to ensure social distancing, and installing doors with a foot opening are some of the adaptations that restaurants will have to make to operate in the new commercial environment.

The restaurant sector has been one of the hardest hit by the covid-19 outbreak, as in most countries the authorities have prohibited these establishments from serving their customers in the table area and only allow them to sell take-out.

Restaurants: Home Deliveries as a Solution?

April 2020

Businessmen in El Salvador believe that in most cases home sales are only enough for companies to cover fixed costs and workers' salaries in this health crisis, but they do not visualize it as a long-term solution.

The outbreak of covid-19 in the country forced local authorities to decree home quarantines and to order restaurants to close temporarily, in order to contain the advance of the virus.

Restaurants: Chain Restricting attention

March 2020

Because of the threat of the coronavirus, the McDonald's fast food chain announced that as of March 16 in El Salvador it will only serve in self-service stores and deliver to homes.

Although no case of positive covid-19 has yet been reported in El Salvador, the chain decided to restrict its attention to the public, announcing that the measure will be taken indefinitely.

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