Doing Business With Mobile Phones

The commercial potential of mobile devices continues to grow in emerging markets, where 93% of people check their phone in the first hour after waking up.

Wednesday, June 15, 2016

A global report by Deloitte highlights the growing business potential of mobile devices such as tablets and mobile phones, both in developed and emerging markets.

Five key elements highlighted in the report "Global mobile consumer trends: First Edition" .

  1. Mobility comes in all shapes and sizes—Almost 80 percent of global consumers have smartphones, nearly 10 percent own wearables, more than 50 percent have tablets, and seven percent own all three.
  2. Consumers can’t get enough mobile screen time—93 percent of the consumers in emerging markets and 78 percent in developed markets look at their phone within an hour or less of waking up.
  3. Text and instant message are consumer favorites—Globally consumers check text messages and instant messages (IM) first thing in the morning.
  4. mPayment usage is picking up speed—47 percent of emerging market consumers reported using their phones to make in-store payments compared to 20 percent of consumers in developed markets.
  5. Network versus Wi-Fi, a regional preference—In developed markets, 4G speeds are consistently higher than Wi-Fi speeds. Users in China consider 4G speed to be faster while commuting and in malls, whereas in Mexico users feel otherwise.

See full Deloitte report "Global mobile consumer trends: First Edition".

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