Digital Document Management Store

Lexmark has opened a Solutions Exhibition Center in Costa Rica to provide specialized technical training for its customers.

Tuesday, May 19, 2009

The exhibition center will present to companies the most innovative "solutions in digital document management in both software and hardware" in the world.

In a personalized and individual manner, Lexmark experts will offer presentations and training for the brand’s users, dealers and technical support center staff.

According to the RevistaItNow website: "The space includes a 110 square meter exhibition area and another space for technical training for distributors, IT personnel from business customers and from the network of installed technical support centers in Central American and Caribbean countries."

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Cargill Opens Service Center in Costa Rica

May 2014

The company announced that the center will operate in a free trade area and will provide support to subsidiaries operating in other regions.

The food producer with a presence in the region will install a center for support and services called "Cargill Business Services (CBS), from where it will attend to approximately 50 of its own companies operating in North, Central and South America in areas such as information technology, human resources, finance, transportation, logistics and strategic sourcing.

Panama Wants to Improve Tourist Services

January 2013

The growth of tourism in Panama can not hide the deficiencies in customer service.

The Board of the National Council for Skills Development in the Tourism and Hospitality Sectors, composed of senior executives from companies and business associations related to tourism, together with the project manager of the National Institute of Vocational Training for Human Development (Inadeh by its initials in Spanish), held its first meeting, to listen to what the training project will consist of, which has been developed by the company People 1st and hired by the British Embassy in order to address the deficiencies that exist in the country in customer service and hospitality.

Spirit Arilines Opens Call Center in Costa Rica

May 2009

Spirit Airlines will open a Reservation Center in Heredia to provide customer service for calls in Spanish.

For the opening of Spirit Airlines’ Reservations Center in Ultrapark, Heredia, at least 70 agents and support staff were hired and trained to deal with calls in Spanish, make reservations and deal with passenger doubts.

Panasonic Central America get service quality certification

September 2008

INTECO certified the company's service quality management for Costa Rica, Guatemala and El Salvador, in accordance with ISO 9001:2000 Standards.

Quality in the production process as well as in customer service for Panasonic Central America were at the highest level and obtained the ISO 9001:2000 certification for its operations in Costa Rica, Guatemala and El Salvador.

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