Difficulties in Moin Persist

Delays in the attention of containers in the terminal in charge of APM Terminals, congestion in the yards, cuts in the electrical flow and the computer system, are some of the complaints of the exporting sector of Costa Rica.

Thursday, June 20, 2019

Complaints of delays in the port in Limon and in charge of APM Terminals are not new, because in early April, five weeks after the start of operations of the Moin Container Terminal (TCM), reported delays of at least 25 hours of work, which was due, according to the authorities, to the demarcation work of the road between San Jose and Limon.

See "Delays in Moin Hinder Exports

Two months later the situation has not changed, because in a document signed by the chambers of Exporters of Costa Rica (Cadexco), National Producers and Exporters of Pineapple (Canapep), National Agriculture and Agroindustry (CNAA), Independent Producers of Banana (Anaproban) and the National Banana Corporation (Corbana), several difficulties are denounced.

Nacion.com reports that "... According to the complaints, the system of appointments for export cargo and removal of empty APM containers, which does not exist in any other port, is totally inefficient. The failures, they said, are constant and this collapses the entire operation. Carriers said it takes four hours in a 2.5 kilometer journey to the entrance of the port terminal. This situation impacts the cold chain and the quality of perishable refrigerated cargo."

Also see "Finally, a New Port in Moin

Other situations reported by exporters are the inefficient operation of gantry cranes, physical damage to containers, damage caused by waiting for ships in the bay, and that the time of departure of the ship takes up to two hours, when before it was done in half an hour.

The document concludes that these operational inefficiencies are particularly serious when 90% of the cargo moving in the port is fresh product. In addition, it is seriously damaging the quality and image of our products on the market.

In response to these complaints, APM Terminals replied that "... The complaints included in the notes of the business chambers are extemporaneous, as they refer to situations that have been addressed since the beginning of Terminal operations, as part of the transition to the new port model. The Moín Container Terminal is complying with the performance indicators contemplated in the concession contract and does not present delays in the ship service program.

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