Customs Offices in Costa Rica: A Thorn in its Side

Exporters claim that the lack of staff at border posts at certain times of the day is slowing the processes for customs clearance, security and sanitation issues.

Wednesday, November 19, 2014

Lack of staff and lack of coordination in the timetables for services provided to carriers are the main causes of the constant delays faced by companies that transport goods from Costa Rica to Central America.

Francisco Quiros, executive director of the National Chamber of Cargo Carriers (Canatrac) told Nacion.com that "... in Peñas Blancas, La Cruz, on the Nicaragua border, there have been improvements in the five booths in the border area where all the paperwork can be done (customs, immigration, sanitation, security, taxes and others) .... However, on many occasions there are no staff from the institutions; For example, Immigration and the Ministry of Agriculture and Livestock (MAG). "

'... The companies claimed that the problem is occurring because of a lack of human resources. Francisco Dall'Anese Alvarez, director of the State Phytosanitary Service, said staff are working until midnight, but at a reduced level because they have to be paid overtime after 10 pm "



More on this topic

Customs Offices in El Salvador Hindering Trade

April 2015

Cargo carriers are reporting that customs formalities can take up to 27 hours, due to the constant changes of personnel and their lack of training.

On the border of La Hachadura and Amatillo there are 15 kilometer long lines of vans which are waiting make the appropriate arrangements to pass through.

Slow Pace of Customs at Peñas Blancas

August 2014

Freight carriers are waiting up to 52 minutes to be attended to and complete the formalities at the border crossing of Peñas Blancas, on the border with Nicaragua.

A study by the Georgia Tech Foundation at the border of Costa Rica detected delays in Peñas Blancas and the difficulties faced by cargo carriers when carrying out the formalities related to payments and inspection of merchandise.

Customs Offices Should be Open 24/7 for Cargo

June 2014

In order to expedite intraregional trade it is necessary for customs offices dealing with cargo freight, to be open all hours, just as immigration customs offices are.

A study commissioned by the Federation of Chambers of Commerce of Central America (Fecamco) concluded that there are 87 barriers to trade in the region, one of the major ones being operations of the systems at customs offices at borders, followed by bureaucratic requirements and lack of adequate infrastructure.

Delays Continue at Customs Offices in El Salvador

May 2014

Problems persist in the process of reviewing merchandise at the border posts in Amatillo and La Hachadura causing delays to cargo trucks.

Double review processes, recurring failures with x-ray machine inspection and the absence of a contingency plan for unforeseen delays has generated delays of between 19 and 23 hours for the approval of entry and exit of goods, said the Salvadoran Association of International Freight Carriers (ASTIC).

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