Outsourcing Investments Growing in Central America

There are 285 multinational companies operating in the region, employing more than 87,000 bilingual people.

Friday, November 8, 2013

The figure was revealed by Javier Chamorro, executive director of ProNicaragua, during the Central American Nearshore Summit 2013, which is being held in the Central American nation.

"Costa Rica and Guatemala are the two nations that have attracted the largest number of companies in the outsourcing industry, with a total of 191. Following them are El Salvador (55), Nicaragua (25) and Honduras (14). The latter is the "newest" country in the sector, which broke into the areana just three years ago," noted an article in Estrategiaynegocios.net.

Among the advantages that the region has for this industry, Chamorro cited its geographical location which "... allows fluctuation from the time zones of the Eastern United States to the Central United States. It is an important detail when interacting with customers. "



More on this topic

Growing BPO Sector in Guatemala

December 2014

Between 2009 and 2013 the revenues generated by the sector which outsources business services increased from $225 million to $650 million at the end of 2013.

For the development of this industry to continue "... Invest in Guatemala together with other institutions has designed a strategy with a vision for 2020 ", with the aim of achieving, over a period of five years, the generation of $2.3 billion in services and thus contribute 3.57% to the gross domestic product (GDP).

India's outsourcing firm Aegis opens new site

March 2012

The new tower it has moved to in San Jose, Costa Rica, will allow the company to hire 25% more personnel, which now totals 900 employees.

Aegis expands its footprint in Costa Rica

March 21, 2012 Zoom In Zoom Out

900-seat contact center provides for growing client engagements

Outsourcing in El Salvador

April 2010

El Salvador is located close to the United States and Canada and in their same time zone, and offers competitive prices when compared to neighbors Mexico, Panamá or Costa Rica.

Such conditions make it an attractive location for outsourcing services, call centers and BPO. Still, El Salvador has much to do to take advantage of these conditions.

IBM to hire 1,200 people in Costa Rica

May 2009

Over the next two years, the services multinational, IBM, plans to go from 800 to 2,000 workers in Costa Rica.

The company will hire both professionals and students who are close to completing their studies in Administration, Finance, Human Resources, Marketing, Engineering, Economics and Accounting.

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