Growing Use of Electronic Banking

In Costa Rica in the past seven years the number of financial transactions carried out using digital banking almost doubled, going from 64 million in 2010 to 151 million in 2017.

Monday, April 9, 2018

From a statement issued by the Costa Rican Banking Association:

April 2018. The use of different digital banking channels offered by financial entities to Costa Ricans (Internet banking, mobile banking, telephone banking) which allow them to carry out transactions without having to visit the bank's offices, has seen steady growth in recent years. The Statistical Report on the National Payment System 2017, by the Central Bank of Costa Rica (BCCR), confirms that the number of transactions went from 64.2 million in 2010 to 150.8 million in 2017.

"Financial entities have made a great effort to improve their services and adjust to the demands of the digital age, making available to customers a series of procedures on their websites and mobile applications with strict security rules, thus reducing the length of lines and the waiting times," said María Isabel Cortés, Executive Director of the Costa Rican Banking Association (ABC).

Read full release (in Spanish).

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