Courier Service: Promising Business

Due to restrictions on mobility, the increase in online shopping and changes in consumer habits, the volume of international and local package movements in Costa Rica is showing an upward trend.

Wednesday, November 25, 2020

Due to the spread of covid-19, Costa Rican authorities decided to restrict people's mobility and impose social distancing measures. These factors were determining factors for consumers to begin changing their purchasing habits.

According to CentralAmericaData's research, in Costa Rica as of June 21 of this year, the number of Internet searches and mentions in conversations in the digital environment associated with the topic "e-commerce services" began to increase considerably.

This rise in interest in e-commerce coincides with the increase in demand for courier services.

According to figures from Correos de Costa Rica, between January and October 2019 and the same period in 2020, the movement of packages from abroad increased from 127 thousand to 170 thousand, which is equivalent to a 34% increase. In the case of the number of local packages mobilized, the increase was 23% for the periods in question.

See "How do Purchasing Intentions Evolve?"

Cinthya Zapata, Director of Consumer Support of the Ministry of Economy, Industry and Commerce (MEIC), told that "... a very strong upturn is not expected for 'Black Friday' itself, since businesses made a whole month of offers to expand consumer options."

Zapata added that "... the pandemic has left a noticeable change in customer consumption patterns. The increasingly easy access to sales platforms through social networks, translates into more online purchases and less visits to physical businesses."

Do you need to understand the consumer habits of the new commercial reality? Contact Us

this site is protected by reCAPTCHA and Google's privacy policy and terms of service.
Need assistance? Contact us
(506) 4001-6423

More on this topic

Retail: Costs vs. Profitability

March 2021

Accurately calculating freight costs and delivery times to make online sales profitable for companies are, in this context of the e-commerce rise, some of the most important challenges for the retail sector.

The changes in consumer habits reported in the context of the new commercial reality, which arose quickly as a result of the Covid-19 outbreak and the restrictions imposed on mobility, have forced companies to transform the way they operate.

Supply Chains: Challenges in the New Reality

March 2021

Reducing delivery times of products sold through digital channels and maintaining different supply and distribution options to face scenarios of trade restrictions are some of the challenges that companies face in this new business reality.

In Central America during 2020, companies had to adjust quickly to the demands arising from the health crisis caused by the covid-19 outbreak, as restrictions on consumer mobility and face-to-face sales were continuous.

Challenges of Seasonal Sales

November 2020

Maintaining proper inventories to meet demand, having a robust logistics system and an electronic sales channel that protects your customers when they make a purchase, are part of the challenges that businesses face in this new reality.

With "Black Friday" and Christmas approaching, commercial establishments in the region are beginning to apply their sales and promotion strategies, with which they will try to recover part of their income.

How to Boost Online Sales?

May 2020

Placing the most essential products on the website, establishing partnerships with specialized companies to ensure the shipping and delivery of orders on time, are some of the tips for companies to develop e-commerce in the new business reality.

How to reach customers, implement or enhance the digital sales channel in this context of health crisis, are some of the issues that reveal today to many Central American companies.

 close (x)

Receive more news about E-commerce

Suscribe FOR FREE to CentralAmericaDATA EXPRESS.
The most important news of Central America, every day.

Type in your e-mail address:

* Al suscribirse, estará aceptando los terminos y condiciones


Stock Indexes

(Apr 6)
Dow Jones
S&P 500


(Oct 15)
Brent Crude Oil
Coffee "C"