Costa Rica Among Leaders in Outsourcing

The country is in third place in Latin America and 18th in the list of 100 countries with the best conditions for outsourcing in the world.

Friday, May 18, 2012

San Jose, Costa Rica, is the third best city in Latin America, second only to Sao Paulo, Brazil, and Buenos Aires, Argentina, in terms of favorable conditions for the outsourcing industry.

A study entitled "The 100 best destinations for outsourcing Operations 2012" by the consultant Tholons puts the Central American country in 18th place worldwide.

An article in Costa Rica Star notes:
" Tholons noted in their study, that Latin America is emerging as the leading region for the establishment of outsourced service operations in the world and Costa Rica was highlighted for its future potential. This is because Costa Rica offers outstanding human resources and it has specialized high value-added operations, such as shared services in the areas of finance, accounting and information technology as well as emerging entertainment and media operations."



More on this topic

More BPO Investment in Costa Rica

June 2017

Merck Sharp and Dohme are setting up a regional financial services center in Heredia in order to support the company's operations in Latin America.

From a statement released by the Cinde:

San Jose, June 28th 2017. MSD will establish a Regional Center for Financial Services in Costa Rica to support the company's operations in Latin America.

Business Process Services: In House or Contracted?

August 2011

Panama became the center of debate regarding outsourcing services.

While some companies choose to keep all operations in one place, others prefer to diversify across Latin America, where the growth of shared service centers is increasing.

The conference, which was held in Panama City, brought together representatives from companies such as KPMG, Carvajal Technology and Services and TACA Airlines among others.

IBM to hire 1,200 people in Costa Rica

May 2009

Over the next two years, the services multinational, IBM, plans to go from 800 to 2,000 workers in Costa Rica.

The company will hire both professionals and students who are close to completing their studies in Administration, Finance, Human Resources, Marketing, Engineering, Economics and Accounting.

BPO Firm Opens in El Salvador

April 2009

With an investment of less than $1 million, the Wallenius Wilhelmsen Logistics Company began operations in the country.

The company, which specializes in BPO (Business Process Outsourcing), has 30 job openings and it expects to have a staff of 50 people by the end of the year.

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