Costa Rica: Telecoms Reach Agreement on Portability

The supervisor of telecommunications and major operators have agreed to implement number portability in November 2013.

Friday, April 26, 2013

After arguing that it was technically impossible to implement the necessary equipment until March 2014, "the Costa Rican Electricity Institute (ICE) agreed to accelerate the purchase of equipment in order to implement number portability, while Movistar and Claro operators relaxed deadlines for developing the system which had been agreed on months ago," noted an article in

At the negotiation table were the three telephone companies, ICE Virtual operators and the Telecommunications Superintendency (Sutel), the state telecommunications company revised the period for implementation and use, ending up with the date of November 30, which was approved by the Number Portability Committee.

More on this topic

Resistance to Cell Phone Competition

November 2012

The state-owned communications company in Costa Rica has filed 20 law suits in an attempt to stop number portability.

Surveys say that mobile users aren’t currently showing much inclination to switch service providers. New entrants have experienced set backs in providing coverage throughout Costa Rica, due to, among other factors, the difficulties in obtaining the necessary permits from municipalities to install their antennas.

Superintendence Rejects Objections to Claro – ICE contract

October 2011

The Superintendency of Telecommunications in Costa Rica has rejected objections raised by Telefónica over an interconnection agreement between Claro and the ICE.

Overruling the complaints, the regulator has given the green light for the interconnection between the Ice and Claro.

Price Fixing in Mobile Phone Companies Prevented

September 2011

The Costa Rican regulator has prevented telephone companies Telefónica and ICE from agreeing on tariffs for end users within a contract for interconnecting their networks.

The company Claro filed a complaint to the Superindendency of Telecommunications (Sutel), which stated that the access and interconnection agreement signed between the Instituto Costarricense de Electricidad (ICE) and Telefónica, contained clauses where both companies agreed not to charge prices below the cost of services provided, considering the interconnection charges as a cost common to both.

Complaints about Price Fixing in Cell Phone Companies

August 2011

At the start of privatisation of the cellular market in Costa Rica, the Mexican company Claro is questioning agreements between the Instituto Costarricense de Electricidad (ICE) and the Spanish run Telefónica.

The complaint filed by Claro to the Superintendency of Telecommunications (Sutel) indicates that in the access and interconnection agreement signed between the ICE and Telefonica, there are clauses where both companies are committed to not charging prices below the cost of services rendered, considering interconnection charges as a common expense to both parties.