Costa Rica: Liberation of Telephony and Mobile Internet Rates

If the proposal put forward by the Superintendence of Telecommunications is successful, the rates for telephony and mobile internet will be free of regulation.

Thursday, August 17, 2017

The proposal to declare effective competition in the mobile phone market will put to public consultation for the next 15 days.

From a statement issued by the Sutel:

The Superintendence of Telecommunications (SUTEL) will make available to citizens, for 15 working days, starting today, the proposal to declare effective competition in the mobile phone market.

This regulatory change will directly benefit users with new plans, packages, bonuses, promotions or discounts; which companies can offer in their competition to attract new customers; under this new dynamic regulation that allows them greater flexibility.

The SUTEL will ensure that operators make available to users in the most simple and transparent way all of the information necessary for users to make an informed consumption decision, for example:

  •  Prices charged for each service. 
  •  Conditions of bonuses, promotions and discounts. 
  •  Restrictions, terms, conditions and limitations of services,  bonuses, promotions and discounts. 
  •  Real conditions of quality of the commercialized services. 

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More on this topic

Competition in Telecommunications Put to Public Consultation

October 2016

If the Sutel's proposal is approved, on December Costa Rica will eliminate the tariff regulation for the international telephone, internet and postpaid cellular telephony markets.

From a statement issued by the Superintendency of Telecommunications (Sutel):

Telecoms in Costa Rica: Liberate Mobile Rates

May 2015

Six years after the market opened, authorities are assessing whether competition is effective in order to eliminate caps and free up rates for mobile telephony and the internet.

The methodology for determining whether or not there is effective or genuine competition in the telecommunications market has already been approved and the Telecommunications Regulator expects to have the results no later than the end of the year.

Costa Rica: Opening of Telecommunications Still Not Complete

February 2015

Caps imposed by the Superintendency on tariffs for telecommunications services restrict competition by preventing operators from offering more expensive packages to more affluent segments.

The telecommunications industry is requesting the freeing up of rates with the aim of letting the market itself be responsible for setting them, with oversight by the Superintendency of Telecommunications (Sutel).

Costa Rica: Lack of Data on Quality of Cellular Services

February 2015

The information presented by the Telecommunications Authority does not allow consumers to compare the quality offered by different operators.

Data published by the Superintendency of Telecommunications (Sutel) through a virtual map on its website does not specify in detail the quality of the calls, and the coverage of operators in specific parts of the country.