Concentrix Invests in Nicaragua

Concentrix, the global service provider and absolute subsidiary of the SYNNEX Corporation, announced it has established an international contact center in Nicaragua.

Friday, December 16, 2011

A press release by ProNicaragua reads:

The company, located in the capital, is able to hire 60 people in its first phase and plans to increase the figure to approximately 200 employees next year. The company's operations include a wide range of services in customer retention, customer service and customer recovery, client renewals and customer acquisition.

Christopher Caldwell, Vice President of Global Business at SYNNEX Corporation, said that the company "has found a large human capital - committed, hardworking, loyal and qualified, which is the foundation of this industry. We believe the value proposition we can offer from Nicaragua complements the value proposition we offer to our clients from the Philippines, India, China and Costa Rica. "

Javier Chamorro Rubiales, Executive Director of PRONicaragua, the official investment promotor, applauded the entrance of Concentrix to the Nicaraguan market explaining that "This investment not only demonstrates that the country has a talented workforce capable of providing these type of bilingual services but goes to show the confidence of foreign investors in Nicaragua. "

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