Call centers to create 1,500 jobs in Guatemala

24/7 Customer, a company from India, has decided to establish a call center near La Aurora Airport, in an area called Ciudad Aeropuerto (Airport City).

Thursday, June 19, 2008

The 500 new jobs it generates will be in addition to those created by the Mexican company RY6 Global, which recently started operations in Airport City with a call center of 100 employees and space for 500 more in the coming years.
In addition GE Money plans to start up operations as soon as its new building is completed. It will have space for 1,500 employees and will begin operations with 500.
In all, the three companies are expected to create 1,500 new jobs by the end of 2008, with more to be added in the coming years.

More on this topic

24/7 Customer Enlarges its Guatemalan Payroll

September 2010

The Indian company will hire 600 additional English-speaking customer representatives.

Ninoshka Linde, head of Marketing and Recruitment, remarked that they are visiting high schools to explain the benefits of joining the company.

She told that “our industry has good growth opportunities in Guatemala, and remember that the only element limiting our growth potential is the lack of qualified bilingual personnel”.

Guatemala: $5 Million in New Call Center

December 2009

24/7 Customer inaugurated its second call center, which will employ 1.000 people in 2010.

The company has an aggressive expansion plan for the country, which will only be restricted by the availability of bilingual personnel.

V Bharathwaj, company manager, told "... for each direct job, the company could create 4 additional ones in related activities like transportation, maintenance or security, among others".

Guatemalan Call Center To Hire 500 Workers

July 2009

24/7 Customer will double its operations during this year, adding 500 people to their current workforce of 900.

As the first phase of their hiring process, the call center will stage a "24 Hour recruiting day" on July 24, where it aims to hire as much people as possible in 24 hours.

40% Growth of Call Centers in Guatemala

October 2008

Renée F. Kuwahara, global operations director of the 24/7 Costumer call center, expressed that this industry is showing an annual growth of 40% in Guatemala.

In how many countries around the world do you have call centers?
Our head office is in California. We have centers of operation in the Philippines, India, China, and Guatemala. In addition, our clients and contacts are also in the rest of the U.S.A.

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