Call center: Revenues up 11%

Up to June 2019, companies providing call center services in El Salvador reported revenues of $188 million, a figure 11% higher than that reported in the first half of 2018.

Friday, October 18, 2019

Data from the Central Reserve Bank detail that between the first semester of 2018 and the same period of 2019, revenues from call center services went from $169 million to $188 million.

The official report explains that "... Call center services have shown growth rates over the last five years.

The call center services with the greatest contribution in this period are those related to communications, miscellaneous sales and technical support, which reported an accumulated of US$117.5 million, representing 62.7% of total revenues and a growth rate of 13.3%.
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