Business Schism Over Market Research

The Chamber of Costa Rican Hotels disagrees with the Chamber of Tourism in the perception of the profitability of the industry, and has suggested their separation.

Thursday, December 6, 2012

A survey last month by the National Chamber of Tourism (CANATUR) on the perception of the sector’s profitability, employment and demand for tourism services, showed a picture of optimism that surprised operators and industry observers, as complaints from Costa Rican tourism businesses have been constant since the crisis of 2008-2009.

Now the Costa Rican Chamber of Hotels (CCH) "is evaluating a separation from the National Chamber of Tourism (CANATUR)." This was confirmed by Gustavo Araya, CCH vice president, who said "we do not agree with some of the decisions made by CANATUR and they way in which some of the surveys have been conducted." reports that the union leader said "CANATUR has been very complacent with some institutions and this complacency has meant that the Chamber of Hotels has had to take up the baton itself in front of the Legislative Assembly and the government. This has weared down both chambers. "

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Costa Rica: Hoteliers Call for Government Action

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