Avon Centralizes Customer Service in GuatemalaAvon hired call center provider Digitex, to handle its customer service operations in Central America.Thursday, November 12, 2009
Rodrigo Wer, planning manager at Avon, explained that the company used to have one representative in each country to handle customer calls. Source: prensalibre.com ¿Busca soluciones de inteligencia comercial para su empresa?Convergys Opens Third Site and Brings Over 500 New Jobs to HerediaJuly 2016 New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish
Teleperformance launches operations in Costa RicaJanuary 2010 Teleperformance, the # 1 global leader in managing the customer experience in the outsourced contact center market, is pleased to announce its launch of operations in San José, Costa Rica. Honduras: Services Park Altia opens in FebruaryNovember 2009 The first tower of Altia Communications Park will be opened in February. Costa Rica: Call Centers Open 600 PositionsJune 2009 The companies Stream, AEGIS, Amadeus, the ICT Group, and ACE are looking for 600 people with high levels of English and immediate availability.
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