"Our expansion is the result of the good service and commitment we provide to our customers. Our plan is to grow and remain an important source of work for Guatemalans" explained Manuel Gordo, CEO of the company.

Allied Global is one of the leading call centers in Latin America, with more than 6,000 employees in four countries. It has a total of 19 call centers located in Guatemala, Honduras, the USA and Canada.

The new jobs will be for candidates with a level of English of at least 80% and experience in customer service and sales.

Source: CentralAmericaData.COM

More on this topic

Convergys Opens Third Site and Brings Over 500 New Jobs to Heredia

July 2016

New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish

(Heredia, July 4th, 2016) Convergys Corporation (NYSE: CVG), global leader in customer management, celebrates the move to a new location in La Aurora de Heredia.

New Call Center in Costa Rica Inaugurated

December 2012

The company Convergys is continuing to expand its presence in Costa Rica, now with the opening of its fourth contact center, which will hire about 500 new employees.

A press release from the Ministry of Foreign Trade in Costa Rica reads:

Convergys continues to expand its presence in Costa Rica

New Call Center Begins Operations in Honduras

June 2012

With an investment of $5 million, Guatemalan equity firm Allied Global will open a call center in San Pedro Sula on July 5th.

Located in the Galerías del Valle Mall in San Pedro Sula, the call center expects to have 2,000 people in the next two years.

Daniel Facussé, president of the Honduran Manufacturers Association, said the new Employment By Hours Act facilitated the arrival of this investment.

Guatemala: $5 Million in New Call Center

December 2009

24/7 Customer inaugurated its second call center, which will employ 1.000 people in 2010.

The company has an aggressive expansion plan for the country, which will only be restricted by the availability of bilingual personnel.

V Bharathwaj, company manager, told Prensalibre.com: "... for each direct job, the company could create 4 additional ones in related activities like transportation, maintenance or security, among others".