Due to the precariousness of the English language, in recent years’ companies in the Contact Center & BPO sector have decided to close thousands of jobs in the region and relocate their investments to other markets where they have no difficulty in recruiting qualified personnel.
Reports at a global level show that the command of English is one of the weaknesses at a Central American level.
On August 29 and 30, the HR Forum will be held in San José, an event that will address issues such as talent and recruitment, human resources strategy, the relationship between employees and aspects of legislation, among others.
The congress will be held in English at the Hotel Intercontinental and will bring together more than 200 people, with representatives of the more than 305 multinational companies that will arrive in the country, informed CINDE.
In Latin America the growth of air services is from 6 to 8% per year, and the forecast is that it will accelerate to 12 or 14% in the next 5-10 years.
An article in Capital.com reports that "It is expected that demand for air travel in Latin America will exceed that of other regions in the next 20 years, which will be a challenge for Latin American airlines in terms of the use of advanced technology, increasingly reliable security systems and first class service for customers so as to compete in this dynamic market, issues that are being examined during the ninth forum of the Latin American and Caribbean Air Transport Association (ALTA) which is taking place from today in Panama City . "
In a competitive environment, companies must understand that it is better to retain qualified personnel rather than to invest funds looking in the market for workers.
A report entitled "Cutting Edge Talent 2020" by Deloitte, is based on a survey of global executives in large companies. Their conclusions apply to any market where there are shortages of workers with the necessary skills to get into competitive businesses.
At least 10,000 teachers are needed in the country in order to provide better education.
Saturation in the classroom means that a single teacher currently teaches on average between 40 and 70 students, although the General Education Law sets a maximum of 35 students per classroom, and per teacher.
"Next year, the government only intends to hire 600 teachers for primary and secondary education.
The Global Skills Shortage Survey 2011 by Manpower reveals that employers are finding it increasingly difficulty to fill jobs with qualified personnel.
One in three employers (34%) worldwide said they are having difficulty filling positions due to lack of available talent, an increase of three percentage points compared to 2010.
The global economic downturn may have masked the talent shortage for several years, but the global recovery, despite its slowness, has made the tension created by lack of talented workers more evident, now that organizations who have reduced staff levels are finding that they need more of the right kind of people to make progress and support the company strategy.
The country's investment promotion agency, ProNicaragua, is supporting the recruitment of employees with a high level of English for a group of foreign investors.
Marcela Castillo, ProNicaragua director, explained that the investors' name will be revealed at a later date but that they are planning to start work in the coming months.
To assist in the recruiting of personnel, the agency has organized the Employment Machine recruitment fair, to which bilingual professionals are invited to attend and add their resumés or CVs to a database of employees with or without experience that will be used by the investors to meet their human resource requirements.
Remote video interviews are being used more and more in recruitment, reducing costs by up to 19%.
Another of the benefits is a reduction in total recruitment processing time, which can be by as much as 25%, according to a report from Wainhouse Research referenced in an article on Americaeconomia.com.
"While telepresence is a way of communicating remotely, the applications of this technology are much broader and more interesting than a simple telephone conversation since it also enables companies to evaluate interviewees' body language for indications of whether they are nervous, relaxed, comfortable, confident and even whether they are lying."
Attracting, hiring and retaining talent is imperative to make a company competitive; the methods to achieve this are changing rapidly.
In most productive sectors there are not enough qualified and experienced professionals. In some industries, such as software development, the lack of personnel is even more critical, making it crucial for companies to adopt staff attraction and retention policies.
Even if we have the experience, qualifications and aptitudes for the job, some errors in the interview may quickly put us out of the race.
In her article in Bnet.com, Adriana Gardella lists 7 common - and fatal - mistakes made at job interviews.
1. Drop your guard in front of “the help.” Employers know that job seekers interact with receptionists and other support staffers — often with their guards down, so they routinely ask these employees for feedback.
Staff recruiters are starting to use information from job candidates found on social networking sites.
Although such information is not the most important, it is being used to complete the candidate's profile.
Considering the diffusion potential of the Internet, and the persistence of any information published, which may exist in backups and indexes even after deleted, we must be very careful in what we publish, to avoid damaging our reputation in any way.