Members of the Call Center Association, which consists of seven companies, employs more than 7,000 persons, and it plans to hire 1,000 more before the end of the year.
The call center industry is expanding rapidly, and at this point is starting to consolidate. It's growth has spawned a strong demand for qualified employees.
Enrique Villa, president of the Call Center Association and director of Skyes de El Salvador, says that four years ago the kindustry had aboiut 1,000 employes.