The lasting success of a company requires that its leaders not only pay attention to the results, but also how those results are achieved.
An article by Dr. John C. Ickis in Elnuevodiario.com.ni looks at the topic, focusing on the essential requirement to build a corporate culture based on "how" things are done in order to achieve good results.
Dr. Ickis points to the influence of the pioneers in this subject:
Great business owners become great based on their actions. Intentions are meaningless. Words are important. Results are everything.
Consistently accomplish these five functions and you, your company -- and most importantly your employees -- all reap the benefits. Fail at these five functions and no matter how hard you work, you and your business will eventually fall short. argues Jeff Haden in Money Watch on cbsnews.com.
New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish