The battle rages between companies to procure staff with the necessary skills, especially proficiency in a second language, for their call centers.
The call center industry in Panama, which employs 12,000 people in total, has three major competitors: Dell, Sitel and Star Contact, companies with several thousand employees in a market where the supply of bilingual human resources is reaching its maximum.
The company, which currently employs 2,600 workers at the five call centers that it operates in Panama, has invested $50 million in infrastructure and equipment since it was setup in 1998, reported company president, Joseph Fidanque III.
Costacan S.A. is the bridge between foreign companies and the interactive governmental or non-governmental institutes, real estate, free zone, attorneys, immigrations, telecommunications, customs, transportation, recruiting staff, banking, logistics, tax & accounting advisers, environmental advisers, construction companies and many more associated companies.
Operates in Costa Rica
Phone: (506) 2293-5870