Research In Motion, a Canadian maker of BlackBerry phones, said the problems that have been affecting users were caused by the failure of one of its servers.
A press release by Research In Motion reads:
"The problems with delays in messaging and navigation that some BlackBerry users are experiencing is due to a failure in the core switching infrastructure at RIM (Research In Motion). Although the system is designed have failover back-up switch, it did not work as planned.
Canadian brand BlackBerry is looking to increase its participation in Guatemala, in the segment of "Professional" individual users.
Oscar Castellano, director of business affairs for Research In Motion Limited (RIM), the distributor of the device, said that last quarter they sold 2.6 million units worldwide, of which 1.6 million were acquired by professionals and the rest by the corporate (business) segment.
Grupo ICE, composed of the Costa Rican Electricity Institute (ICE) and its subsidiaries Radiográfica Costarricense (RACSA) and Compañía Nacional de Fuerza y Luz (CNFL), joined the Chamber of Information and Communication Technologies of Costa Rica (CAMTIC) as a strategic partner since June 2009.