Due to the precariousness of the English language, in recent years’ companies in the Contact Center & BPO sector have decided to close thousands of jobs in the region and relocate their investments to other markets where they have no difficulty in recruiting qualified personnel.
Reports at a global level show that the command of English is one of the weaknesses at a Central American level.
On August 29 and 30, the HR Forum will be held in San José, an event that will address issues such as talent and recruitment, human resources strategy, the relationship between employees and aspects of legislation, among others.
The congress will be held in English at the Hotel Intercontinental and will bring together more than 200 people, with representatives of the more than 305 multinational companies that will arrive in the country, informed CINDE.
Gathering information provided by social networks and augmented reality games are some of the techniques used by companies in Costa Rica to attract new talent or evaluate teams already working in the companies.
The companies that in the Costa Rican market are dedicated to the selection of staff for other companies have been changing their processes in order to make their work more efficient, where the evaluation of staff through alternatives with augmented reality and real-time monitoring of the organizational climate through applications, are some of the most significant changes.
The difficulties faced by companies in hiring high-profile executives are driving growth in the recruitment market in the country.
With the advent of more multinational companies in the sectors of logistics, banking and insurance, there is growing demand for qualified personnel to fill positions of managers, vice presidents or directors.
There has been a rise in the number of firms reporting difficulties in recruiting qualified staff, especially technicians, engineers and sales managers.
In one year the number of companies who said they found it difficult to fill vacancies grew by 11%, according to figures from a survey carried out by the human resources firm Manpower, which states that "...
In the last few years, there has been a pronounced change in the Costa Rican economy with more jobs going to bilingual people who are technically skilled or have a specialized profile.
The Costa Rican economy's globalized approach, accentuated in promoting exports and attracting foreign direct investment (FDI) has diversified and expanded demand for a workforce specializing in technology, industrial engineering, electricity, electromechanics, mechatronics and in administration certifications and English language as prerequisites for added value. Companies have also changed the weight they give to applicants, now giving 60% to knowledge and 40% to skills.
The Directorate of Revenue is inviting bids for professional recruitment services for the Modernization of the Customs Offices of Puerto Cortés project.
DEI / UEP / CP 001-2010
Acquisition Recruitment Services, Assessment and Selection Professionals to work in the Directorate of Revenue.
The government of Honduras has received a loan from the Inter-American Development Bank to partially finance the cost of BID-2467/BL-HO project "Improvement of the Customs Office in Puerto Cortés" and intends to apply part of the proceeds of this loan to make payments under the contract "Acquisition of Recruitment Services, Assessment and Selection of Professionals to work in the Directorate of Revenue."
The rapid development of the Panamanian economy means there is now a demand for high-level executives to replace those from the headquarters of companies operating in the country.
An article in Capital.com.pa reports on the success of the international consultancy firm Amrop after its arrival in Panama two years ago to serve the market for search and evaluation of high-profile executives.
In Latin America the growth of air services is from 6 to 8% per year, and the forecast is that it will accelerate to 12 or 14% in the next 5-10 years.
An article in Capital.com reports that "It is expected that demand for air travel in Latin America will exceed that of other regions in the next 20 years, which will be a challenge for Latin American airlines in terms of the use of advanced technology, increasingly reliable security systems and first class service for customers so as to compete in this dynamic market, issues that are being examined during the ninth forum of the Latin American and Caribbean Air Transport Association (ALTA) which is taking place from today in Panama City . "
In a competitive environment, companies must understand that it is better to retain qualified personnel rather than to invest funds looking in the market for workers.
A report entitled "Cutting Edge Talent 2020" by Deloitte, is based on a survey of global executives in large companies. Their conclusions apply to any market where there are shortages of workers with the necessary skills to get into competitive businesses.
The Net Employment Outlook for the first three months of 2012 is +24%, putting more pressure on a market with a serious shortage of qualified human resources.
While efforts are being made to the train people locally, foreigners continue to come into the country to meet the demand of international companies based there.
Eric Quesada, Regional Director for Manpower, said: "Today there are significant challenges for companies to find staff, specially skilled staff. The foreign population is constantly increasing, as people come to fill the positions that are not being covered locally. "
The 1400 technicians currently covering all areas, are insufficient to advise farmers.
This situation is further complicated by the fact that approximately 85% of the Ministry of Agricultural Development’s technical staff are in the process of retirement.
"Although the country has institutes for training agronomists, it is difficult to compete with the salaries offered in the private sector, said Sebastian Mirones, Secretary General of MIDA.