ProNicaragua, the official investment and export promoter of the Government of Nicaragua, will be organizing the first Central American summit on outsourcingservices entitled 'Central American Nearshore Summit 2013, which will bring together 150 participants from the U.S. and Latin America in this sector.
Part of one of the business units of Hewlett-Packard in Costa Rica will move to India, and attempts are being made to relocate the 400 workers who are occupationally affected.
Alluding to a restructuring of a business unit dedicated to customer service calls in English, Maria Luisa Gonzalez, human resources manager of HP confirmed to Nacion.com that "The company ... will move part of its 20 business units to other nations, mainly India ".
The computer maker and the telecommunications company seek to double the region’s internet penetration.
Under the terms of the alliance, the companies will market plans for customers to acquire computers and internet access services with special financing programs, explained Jorge Castillo, commercial director at Claro Guatemala.
A new global services center will attend Panama and several Latin American countries.
In its new facilities, the multinational corporation offers tech support and outsourcing services. It employs 145 workers, and has generated an additional 100 indirect jobs.
From Laestrella.com.pa: "Additionally, a technology training center will be built in Panama, after an agreement was signed with the Vocational Training Institute for Human Development and the Technological University of Panama".
The companies combine to offer a program of rentals and financing for Information Technology in Central America.
Hewlett-Packard and CSI Leasing of Central America’s program will offer to the private sectors of Central America and the Dominican Republic, excluding Nicaragua, access to leading edge technology. According to the website Revistaitnow.com, “The program also includes support with obsolete assets that are no longer being used, with a series of services that range from responsible disposal of confidential information remaining on equipment with expired life cycles to the possible buyback of them with the goal of substituting them with the latest on the market.”
Panamanian business persons and some 100 American companies will take part in the "Panama-United States" Forum on September 16 and 17.
The event will be held in Washington and will have the participation of companies such as Caterpillar, Hewlett Packard, Procter & Gamble, 3M and Dell who will give testimonies about their operations in the country.
The company set-up in Costa Rica in 2003 and five years later it has 6,500 employees.
They attend clients from the United States, Canada, Australia, the UK and some Latin American markets and provide them with technical support services, specializing in software, hardware, financial services and third party business processes.
Celebrating its fifth anniversary, the company announced future plans for the local market, including projections to have a payroll of 10,000 collaborators by 2010, indicated César Trujillo, HP General Manager for Central America.
Panamanian print shop Norma Color has acquired a press that allows personalized documents to be printed director from computer images.
The press, a Hewlett Packard Indigo 5500, skips the plate-making stage of the traditional offset, while a variable data system allows each sheet to be printed differently from the same basic design, said Norma color chief executive Erick Martins. Both sides of a sheet can be printed simultaneously, he added.
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