Current law prevents the family businesses -most companies in the country- from making training expenses of their family member employees tax-deductible.
Members of family businesses can not take advantage of tax benefits for college expenses, postgraduate or masters degrees if they take these courses or their relatives do, even if they are an employee of the firm.
A training program will be created in order to improve the quality of care and customer service, which is often the subject of complaints from visitors to the country.
The Panamanian Association of Hotels (APATEL) and the National Institute of Vocational Training for Human Development (INADEH) are to implement training program for the Quality Tourism Service, in order to strengthen the training of people providing services to tourists.
In a competitive environment, companies must understand that it is better to retain qualified personnel rather than to invest funds looking in the market for workers.
A report entitled "Cutting Edge Talent 2020" by Deloitte, is based on a survey of global executives in large companies. Their conclusions apply to any market where there are shortages of workers with the necessary skills to get into competitive businesses.