In Costa Rica the growing business is led by Tigo which has a 78% market share, Callmyway with 16%, Telecable with 5% and other companies with just 1%.
Recent studies by the Sutel show that the use of internet telephony has been making great strides. "While in the fourth quarter of 2010 there were 10 VoIP connections, two years later there were 18,144 such connections," explains Pablo Fonseca in Nacion.com.
CallMyWay, a Costa Rican company, lanched an Internet Telephony Service (IP).
Local calls to landlines or cell phones will keep the same rate as the Instituto Costarricense de Electricidad, but international calls will have lower rates and calls between the company's customers are free.
These two companies, along with WorldCom, are the first three to request authorization from Sutel to offer telecommunications services.
Mercedes Aguero writes in an article on Nacion.com: "According to the new law which regulates the telecommunications sector, any company that offers services for which they receive payment must have the approval of Sutel.
Grupo ICE, composed of the Costa Rican Electricity Institute (ICE) and its subsidiaries Radiográfica Costarricense (RACSA) and Compañía Nacional de Fuerza y Luz (CNFL), joined the Chamber of Information and Communication Technologies of Costa Rica (CAMTIC) as a strategic partner since June 2009.