The multinational said it will move call center services in Mexico to Guatemala.
The new center will serve the markets of Guatemala, El Salvador, Honduras, Nicaragua, Panama and now Mexico.
"We found that Guatemala is highly respected in the field of customer service. Another point is the advanced telecommunications infrastructure available in the country," said Rodrigo Wer, Supply Chain Senior Manager, to Prensalibre.com.
Costacan S.A. is the bridge between foreign companies and the interactive governmental or non-governmental institutes, real estate, free zone, attorneys, immigrations, telecommunications, customs, transportation, recruiting staff, banking, logistics, tax & accounting advisers, environmental advisers, construction companies and many more associated companies.
Operates in Costa Rica
Phone: (506) 2293-5870
New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish
Pro-Call BPO Services is a company in the Outsourcing Industry in Nicaragua. Pro-Call is the best Sales Oriented Contact Center in the country for the US / Canadian market.
Operates in Nicaragua
Phone: (505) 2266 8301
OUTSOURCE founded in 1998, is part of a business group focused on providing management services for business processes that include outsourcing
Operates in El Salvador, Guatemala, Honduras and Panama
Phone: (504) 252 4487 - (504) 263 1176