New El Salvador call center to offer 900 new jobs

Sykes, a US-based client-services provider is putting the finishing touches to a US$1 million call center that will create 900 jobs in El Salvador.

Monday, May 26, 2008

The building is Sykes' third in El Salvador since its arrival in late 2004. Initially, 750 jobs will be on offer but Sykes aims to have 900 people working two shifts by June of next year.

More on this topic

Sykes debuts third building in El Salvador

October 2008

Sykes invested $4 million dollars in the construction of its third building measuring more than 3000 square meters.

The building will allow for the addition of 1000 new work units, which will increase the potential service capacity of the firm which now has 10 clients.
Chuck Sykes, CEO of Sykes, who visited the country to participate in the official inauguration of the building, reported that the investment in the Salvadoran market - since 2004 to date - is over 10 million dollars, and includes technology, equipment, infrastructure, and an additional 1 million in human resources training.

New Call Center Operating in Nicaragua

January 2011

With a half million Dollars investment, Outbound Factory began operations in Nicaragua.

The company, which sells advertising on Google, expects to hire 70 people this year, increase its payroll to 260 in 2011 and reach 500 in 2013.

Nygart Alexander, chief executive of the company, told Laprensa.com.ni "... in Nicaragua there isn´t enough skilled bilingual personnel, so the company is in the process of training applicants."

More Call Centers in El Salvador

November 2011

In the past six years the call center sector grew by 29%.

According to the Agency for Promotion of Exports and Investments (Proesa), the call center industry accounts for 60% of GDP, and is one of those responsible for injecting the most dynamism into the economy.

Companies that already operate in the country, El Salvador Sykes, Teleperformance and Stream Global Services, are now joined by U.S.

Multinational BPO Announces Investment in Costa Rica

January 2014

Results Company has invested $2.5 million in a new customer service center in a free zone in Heredia.

The new contact center belonging to the U.S. company, which will be its second in Latin America, will provide call center services to customers from other firms.

From the press release:

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