The Best Managers Manage the Less

Wish to get the best possible performance from a lazy team? Don't do the tasks they aren't doing.

Wednesday, August 26, 2009

The worst thing a manager can do is to cover the deficiencies of his team with his own effort, being constantly over them hastening them, giving them precise instructions on how to do each task, and pretending to show your bosses how hard you work.

This leads to a vicious circle, in which you constantly work more and your team performs less.

An article by Marie C. Baca in Bnet reminds us of a good managerial practice: make sure every member of the team knows their mission, and delegate authority and responsibility making them feel they are the solution to the company's problems, instead of their victims.

The article also includes examples on how Taco Bell, Ritz Carlton and Skyline Construction avoid micro-managing.

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