The Government, the private sector and Spanish consultant company Applus are working in quality standards which will be imposed on companies in order to achieve certification. Thirty companies are participating in the pilot plan.
"It is expected for hotels, travel agencies and tour operators to be the first to undergo the certification process because they are the ones having more contact with tourists," reported Prensa.com, "... standards will be created for restaurants and companies involved in tourist transportation."
The Guatemalan Tourism Institute has launched the quality label "Q" with which companies will be certified on factors such as business management and customer service.
The tourism quality label will be implemented within three to six months, and seeks to help tourists differentiate quality among its competitors, improve product image and the level of customer satisfaction by continued compliance with quality standards.
The event will be held on August 25th and 26th in Guatemala City and will deal with issues related to quality systems and accessing markets with GlobalGAP certifications.
From a statement issued by the Guatemalan Exporters Association (Agexport):
Managing occupational risks, voluntary agreements for improving the environmental services, and best practices for reducing costs, are some of the central issues which will be addressed at the 2014 International Congress on Quality.
Tougher competition makes it a requisite to have internationally certified processes and production.
However, certification costs are considerable, and vary depending on the subject, the time required for implementation, and the level of certification.
A local certification alternative for Honduran companies is Quara Group: "established little more than a year ago, it assists the local entrepreneur in getting to know and implement standards in their organizations, which can be certified and recognized by ISO, the International Standards Organization", reported newspaper Laprensahn.com.
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